EFFICIENCY INTEGRATED - A KIRLOSKAR PROMISE

Efficient Products

• India’s first IoT enabled digital genset

• Designed for convenient user experience

• Best-in-class fuel efficiency delivered

• Compact design & long life product

• Optimized consumption of lubricant oil

• Optimized total cost of ownership (TCO)

• All products tested before delivery

Efficient Solutions

• Load sizing for every single genset order

• One stop power back-up solutions

• Serves complete application gamut

• Highly trained & experienced team

• Non-conventional solutions (bio-diesel)

• Specific solution for harsh environments

• Exhaust mgmt., foundation, cabling etc.

Efficient Service

• India’s widest service dealer network

• Kirloskar connect-self-service application

• eFSR-Electronic field service report

• Over 6000 trained service engineers

• Over 600,000 machines under care

• 98%+ parts available at each outlet

• Flexible & economical AMC-Bandhan

Efficient Network

• Consistent, reliable & long-established

• 250+ expert touch points across India

• 500+ solution oriented professionals

• Uniform customer experience across

• Central system for enquiry to PRF

• Fair trade practices & Price transparency

Efficient Deliveries

• Cost-effective deliveries guaranteed

• Assured 7-day delivery of gensets

• Supports project management system

• Reduced working capital for customer

• Award-winning replenishment model

• Assurance of FRESH products always

Efficient 24X7 Care

• 24 X 7 operational customer care centre

• Team of over 70 trained & focused exec.

• Tracking every service request till closure

• Centrally maintained CRM for all requests

• Satisfaction call after every SR closure

• Central sales lead tracking system

• Continuous NPS and CDI measurement